3.1 Cancellation Timeline & Refund Amounts
| When You Cancel | Refund % |
|---|---|
| 7+ days before workshop | 100% refund |
| 3–6 days before workshop | 50% refund |
| Less than 3 days before workshop | No refund |
| Day of workshop (no-show) | No refund |
| After registration closes (24 hours before workshop) | No refund |
Example
Workshop date: Saturday, 22 June at 10:00 AM. Registration closes Friday, 21 June at 10:00 AM (24 hours before).
- Cancel by Tuesday, 18 June → 100% refund
- Cancel by Thursday, 20 June → 50% refund
- Cancel on Friday, 21 June at 10:00 AM or later → No refund
3.2 How to Request a Refund
- Email: contact.nbbs@gmail.com with your name, registration email, and reason for cancellation
- We'll verify your registration and process the refund within 7 working days
- Refunds are issued to your original payment method (Razorpay account)
3.3 Refund Processing Timeline
- After we approve your refund request, Razorpay processes it within 7 working days
- Your bank may take an additional 2–3 days to reflect the amount
- Total timeline: typically 7–10 working days
3.4 Special Circumstances
- Medical emergency or death in family: We may offer a credit toward a future workshop instead of refund (case-by-case basis)
- Workshop cancellation by us: If we cancel the workshop, you get a 100% refund or credit toward the next workshop
- Postponement by us: If we reschedule, you can attend the new date or request a refund
3.5 No Refunds For
- Failure to attend (no-show)
- Cancellation after the registration deadline
- Requests more than 30 days after the workshop
- Technical issues on your end (e.g., couldn't log in if it's virtual)
3.6 Disputes
If you believe a refund was incorrectly denied, email contact.nbbs@gmail.com with details. We'll review within 5 working days.
Questions about this policy? contact.nbbs@gmail.com